Privacy notice

Controller: Acrogenesis LLC ("Retenciones"), address for legal notices: TX, USA. Contact: hello@acrogenesis.com.

Data we process: account users (email, hashed password); client platforms (legal name, RFC, encrypted API keys); and, on the platform's behalf, its sellers and transactions (name, RFC, CURP, address, CLABE, amounts, payment methods).

Purposes: computing withholding, generating tax documents and files, providing SAT the access required by CFF art. 30-B, the seller portal, subscription billing and support. For seller data we act as processor for the platform, which is the controller.

Transfers: to SAT (when the platform enables it as required by law), Facturapi (if the platform connects its key), Stripe (subscription payments) and Cloudflare (infrastructure). We do not sell data.

Retention: transaction data is kept for five years (RMF rule 2.9.21; CFF art. 30).

Rights (ARCO) and withdrawal of consent: email hello@acrogenesis.com. Sellers should contact their platform first. We will respond within the legal deadlines: up to 20 business days to respond and, if your request is granted, 15 business days to carry it out (art. 31 LFPDPPP), each extendable once when justified.